PRIVACY POLICY
Café Amanecer US – Refund & Return Policy
Café Amanecer US (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, or interact with our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you make a purchase or create an account, we may collect:
Full name
Email address
Billing and shipping addresses
Phone number
Payment details (processed securely via our payment provider; we do not store credit card information)
b. Non-Personal Information
We also collect non-identifying data such as:
Browser type and version
IP address
Device information
Pages visited and actions taken on our site
This information helps us improve user experience and site performance.
c. Cookies and Tracking Technologies
We use cookies, web beacons, and analytics tools (like Google Analytics and Meta Pixel) to understand browsing behavior, measure marketing performance, and personalize your shopping experience. You can disable cookies in your browser settings, but some parts of the site may not function properly.
2. How We Use Your Information
We use your information to:
Process and fulfill your orders
Communicate order updates or respond to inquiries
Improve our website, products, and customer service
Send marketing communications (only if you have opted in)
Prevent fraudulent transactions and ensure website security
We do not sell or rent your personal data to third parties.
3. Sharing Your Information
We may share information only with trusted third parties that help us operate our business, such as:
Payment processors (e.g., Shopify Payments, PayPal)
Shipping carriers (e.g., USPS, UPS)
Email marketing platforms (e.g., Klaviyo)
Analytics and advertising partners
All third-party partners are required to handle your data securely and use it only for the intended purpose.
4. Data Security
We follow industry-standard security practices to protect your data from unauthorized access, disclosure, or misuse. While no online system is completely secure, we strive to protect your personal information through encryption (SSL), secure payment gateways, and restricted employee access.
5. Your Rights and Choices
Depending on your location, you may have the right to:
Access or request a copy of your personal data
Request correction or deletion of your information
Withdraw consent for marketing emails (via “unsubscribe” link)
Limit the use of cookies and tracking tools
To exercise any of these rights, contact us at privacy@cafeamanecerus.com
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6. Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. If you request deletion of your account, we will remove your personal data unless retention is required by law.
7. Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect information from minors. If you believe a child has provided us with personal data, please contact us to remove it immediately.
8. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. The “Effective Date” above will indicate the most recent revision. Updates take effect when posted on our website.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Café Amanecer US
📧 Email: privacy@cafeamanecerus.com
🌐 Website: www.cafeamanecerus.com
